Privacy Policy for vitaiv

Last Updated: July 24, 2025

Vitaiv is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website and services. By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Name, contact details, date of birth, and payment information.

  • Health Information: Medical history, allergies, medications, and other details relevant to IV therapy.

  • Non-Personal Information: Browser data, device type, IP address, and cookies for website improvement.

How We Use Your Information

We use your information to:

  • Provide and personalize IV therapy services.

  • Manage bookings, payments, and communications.

  • Respond to inquiries and improve our offerings.

  • Send promotional content (with opt-in consent).

  • Comply with legal obligations.

Information Sharing

We may share your information with:

  • Our staff and trusted third-party providers (e.g., for payments or IT support).

  • Healthcare professionals for coordinated care (with consent).

  • Authorities when required by law or to protect safety.

Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage cookie settings in your browser, though this may affect site functionality.

Your Rights

You have the right to:

  • Access or correct your information.

  • Withdraw consent or request deletion.

  • Lodge a complaint.
    Contact us to exercise these rights.

Security

We implement reasonable security measures to safeguard your information from unauthorized access or loss. However, no online transmission is fully secure.

Changes to This Policy

We may update this policy; changes will be posted on our website.

Contact Us

For questions, contact: info@vitaiv.com.au